Shipping policy

 Shipping Policy:

  • After placing your order, please send the customisation materials and your order number to us.
  • Once we receive and confirm your materials, we will send you a draft for approval within 2-4 business days (if applicable).
  • Upon your confirmation of the draft, we will begin production. The production time varies by product and typically takes 1-3 weeks.
  • Once the item is ready, we will dispatch it immediately.
  • For UK orders, we use Royal Mail or Evri 48hrs. Most European countries enjoy free shipping.
  • In case of lost or delayed shipments, we will assist buyers in contacting the courier company to resolve the issue.

Thank you for your understanding.